How to Tell a Hairdresser the Style You Want

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How to Tell a Hairdresser the Style You Want

How to Tell a Hairdresser the Style You Want

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by Bryn Bevan

A number of years ago, a client of mine brought in a video of Emmerdale Farm (yes, I’m showing my age now).

The video had been cued to start at a scene in which an actress would enter stage right. This wasn’t because I was a huge fan and had missed the particular episode. She actually wanted me to see a particular haircut she liked.

This remains the stand-out example of how specific some clients like to be when they’re trying to get across the style they’re looking for. Some might think that this was going a bit too far – but I liked it.

How to Tell a Hairdresser the Style You WantOne of the biggest problems we hairdressers face, where our clients are concerned, is the ability to understand the client’s needs and also to be understood by them. If you’ve previously had a shocker in a salon, the vast majority of times it would come down to a poor consultation and the hairdresser’s failure to get all of the information they need from you in order to create your new look.

“Clients fear they might look stupid if they don’t know the correct lingo”

I have experienced people using words and phrases which actually have nothing to do with what they want. Concave, convex, inverted – all these words have been used to describe a graduated bob. But actually they have more in common with the bend on a cucumber. This generally comes about because clients fear they might look stupid if they don’t know the correct lingo. Perhaps the problem is exacerbated by certain hairdressers coming across as way too-cool-for-school.

Usually, when a client shows me a picture of a style they like, they’ll apologise for doing so. But I can’t think of a better way of getting their style-message across. Once they do that, it’s entirely down to the skill and experience of the stylist to offer advice on texture, length, face shape . And also on whether they think the style will work. The ball is put in the stylist’s court, so to speak. Indeed, that is exactly how it should be.

So take heed. If you don’t want to look like James Nesbitt’s niece, help yourself and help your hairdresser – take a picture in!

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